Shipping policy
Shipping Policy – Al Zawaya
At Al Zawaya, we are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia.
Shipping Coverage
We currently ship to all major cities and regions within Saudi Arabia.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Standard delivery takes 3–7 business days, depending on your location.
- Remote areas may require additional time.
Shipping Charges
- Shipping charges may vary based on your location and order size.
- Any applicable shipping fee will be displayed at checkout before order confirmation.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) for your convenience.
- Please ensure you have the exact amount ready at the time of delivery.
Order Tracking
- Once your order is shipped, you will receive a confirmation message with tracking details (if available).
Delivery Issues
- If you are unavailable at the time of delivery, our courier partner may attempt redelivery.
- Incorrect address or contact details may lead to delays or cancellation.
Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
Contact Us
For any shipping-related questions or concerns, feel free to reach out:
📧 Email: help.alzawaya1@gmail.com